Privacy, Cookies and Site Terms
Updated October 28, 2026
This policy covers Best Landlord Software and its public guides and files. It explains which data the site uses to serve pages. It also covers saved checklist progress and the terms for using our work.
Checklist progress
The checklists save completed tasks, optional task notes and your own added items in your browser’s local storage. These entries are not submitted to this site. Use general reminders and keep tenant identities, reports and financial details in your secure records. Reset clears the saved list after confirmation; clearing this site’s browser data also removes it. A progress CSV you download stays wherever you save that file.
The progress count is not a legal result. Keep private supporting documents in your own secure records. Do not put tenant credit or bank data into a general task or notes file merely to show that a check is complete.
Search, fonts and downloads
Site search uses a local static index in your browser. Fonts are hosted with the site. The public files do not require an email signup. Opening a workbook or PDF does not submit its contents to us.
If you edit a file in another service, that service’s terms and privacy policy apply. Keep your filled copy private when it contains tenancy information. The blank examples contain fictional figures and are not recommended rents or fees.
Technical requests and correspondence
The host may use network details to serve a page. These can include an IP address and the URL you request. Keep private tenant data out of URLs and search terms. This site has no ad or email-signup programme set up.
If you use the contact form, we use your message and reply details to handle the issue and keep a record. The form uses a spam-trap field, a signed fill-time token and request limits to reduce unwanted messages. Send only what we need for your question. Do not include tenant reports or bank passwords.
We keep correspondence to handle the issue and meet any record duties that apply. Use the contact form to ask about data you sent. Checklist data stays on your device. Use Reset or clear site data to remove it.
Your choices
We use our cookieless analytics provider for page-view and performance data; it sets no cookies. Alongside it, Google Analytics 4 from Google places analytics cookies and may log the pages you open, a rough location, your device and browser, and outbound link clicks. Your connection’s country is the only thing that decides whether you are asked: UK and European Economic Area visitors see a banner, nothing from Google loads until they choose Accept, a remembered Accept loads it on later visits, and a remembered Decline keeps it off. Anywhere else, an unrecognised country included, it loads at once; if the country lookup cannot be completed, nothing loads. Global Privacy Control turns it off in every region, and deleting this site’s data in your browser undoes a remembered choice. Google explains its side in How Google uses information from sites or apps that use our services. No advertising tracker is set up on this site. To clear checklist progress, use Reset or remove this site’s data in your browser. Ask about data you sent by email through the contact page. Keep tenant files on your own device or in a secure service you choose. Our hosting provider also counts page views, the referring site, campaign tags, time on page, country, device and browser type through our own cookieless measurement. It uses a daily-changing code derived from your IP address and browser, which it does not store, and keeps the counts for about three months.
External links
Vendor and authority links take you to other sites with their own policies. A source link does not mean we control that site’s content or privacy practices. Check the current vendor terms before entering personal information or buying a service.
The disclosure and editorial method explains how software referral commissions work and how we choose our recommendations.
Site terms
Use the guides to help check a task. We do not manage property, decide who can rent or file a tax return for you. Check current official rules and the facts for the property. A ticked box does not prove that you have met the law.
Vendor prices and features can change. The check date identifies our source review, not a price guarantee. If a field is unknown or two sources conflict, confirm the selected product terms before relying on a total or verdict.
Original file use
You may use and adapt our original blank workbooks, letters and checklists for your own property records. Check formulas and dates when you move a file into another app. Fill in each letter before use. A routine reminder is not a formal legal notice.
Keep the source records and check each worked result. The files do not process payments or decide legal rights. Other people’s work still belongs to them under their terms. A link to a source does not grant you a right to copy it.
Changes and corrections
We update these statements when the site’s actual data practices change. For a correction, identify the page and statement without sending private records. The contact page gives the useful details for a source-based review.
Our hosting provider stores contact messages in a delivery queue for up to 90 days; delivery may remove them sooner. This expiry applies to the queue, not delivered correspondence.
IP-based contact spam-limit records expire within 25 hours.
Delivered contact messages remain in our mailbox until deleted. You can request deletion through our contact page.
Subject to applicable law, you can request access to, correction or deletion of your personal data, restrict or object to processing, and withdraw consent. Use our contact page to exercise these rights or raise a privacy question.